Question 1

How fast does the lead get contacted?

Accepted Answer

Every form-fill lead gets an AI call within 60 seconds — from ads or your site. Speed is what closes the gap between a lead and a booked estimate. After five minutes, the odds of reaching them drop sharply.

Question 2

What happens after hours?

Accepted Answer

62% of leads come in outside business hours. The system keeps running — same 60-second response, same six follow-ups, no gap on nights or weekends. After hours, booked estimates land directly on your company calendar. During business hours, you choose: same automatic booking, or transfer to your team to close the conversation themselves.

Question 3

What happens after the AI call?

Accepted Answer

Two things can happen on that first call. If the homeowner books an estimate, 6 texts go out before the estimator arrives — confirmation, reminders, and prep notes that keep them engaged, home and ready. This is where most no-shows get prevented. If they don't answer or don't book an estimate, six texts go out over about a week — heaviest the first 48 hours, lighter from there — working the lead until they book an estimate or opt out.

Question 4

What if we miss a call?

Accepted Answer

The caller gets an automatic text back within seconds, then six more texts over the next five days — written specifically for missed-call recovery, not the same template a form-fill lead would get. Most missed calls are gone the moment they hit voicemail. This one keeps the conversation alive until they answer or opt out.

Roofing Company Owners:
How good is your company responding to and handling leads?

Enter your email to get the Free Lead Response Scorecard. See exactly how well your response system is working and what it's worth and costing your business.

Parfina

Roofing Company Owners:How good is your company responding to and handling leads?

Enter your email to get the Free Lead Response Scorecard. See exactly how well your response system is working and what it's worth and costing your business.

Parfina

Roofing Company Owners:
How good is your company responding to and handling leads?